Company Policies

  • Neuman K-9 Academy reserves the right to deny, cancel, or reject a dog from our course at any point, if we feel it is not the proper fit.

A 50% deposit is required to hold or reserve a spot in any of the in-board training programs. We do not reserve or hold a spot until payment is received. The remaining balance is due when you return to pick up your dog at graduation.

Colossal size crate fee: If a dog is enrolled that is over 100 lbs or his/her size requires a colossal size crate, a $200 fee per month would apply. This is above and beyond the cost of the tuition.
Board and Train Sales Tax Fee: A boarding tax is charged on a portion of the training fee at the rate of $15/day @ 7.125%.

Deposits are non-refundable. Once you place a deposit we will reserve a spot for your dog in the month specified. If an emergency or unforeseen event occurs and your dog will not be able to attend the reserved date, we can transfer the deposit to the next available month however we do require 30 days notice.

In the event we have to cancel a program start date, you will be notified and given the option to accept the new start date or choose from one of the next upcoming start dates. Deposits are non-refundable.

At any time you can choose to remove your dog from training however, the training fee and any other fees incurred will be due in full. Your dog will not be listed as a graduate of the Academy, and no certificate of course completion will be issued.